Playa Hermosa-Guanacaste

How to make your Liberty Express customer code

Liberty Express account:

• How to make your liberty code
  • Make a liberty account.
  • Put your origin country.
  • With that you’re going to have your own code
  • Code begins with two letters, those letters correspond to your origin country and after those letters are some numbers (your own numbers)

With that code we identify your packages.

Your online purchase:

How to put information according to the chosen country:

Returns:

How to make a return with Liberty Express?

1. Send the labels to your nearest Liberty Express office with your purchase.
2. The ticket that your provider gives you must be valid for a minimum of 20 days.
3. Take your invoice and we help you.

Restricted items for Costa Rica:

• Any flammable, corrosive or explosive products.
• Any item with alcohol as the first ingredients.
• Cleaning solutions.
• Fireworks and gunpowder.
• Gas.
• Pepper gas.
• Lighters.
• Precious stones.
• Natural vitamins or any natural product.
• Airbags.
• Used shoes or clothes.
• Certificates of value.
• Money checks.
• Passports or any ID documents.
• Cash and coins.
• Stamps and tickets of any kind.
• Ammunition, firearms and parts of firearms.
• Batteries that contains any chemicals.
• Poisons.
• Pressure containers.
• Matches.
• Gas powered tools.
• Psychotropics, or controlled substances.
• Tattoo machines or any accessories.
• Manuscripts.
• Academic titles or any other type.
• Credit or debit cards.
• Personal care items.
• Personal care products.
• Perfumes.
• Hair products.
• Gels.
• Edible products.
• Liquor and drinks.
• Inks and paints.
• Massagers.
• Blisters.
• Medicated gel.
• Beauty products.
• Makeup.
• Soaps.
• Any spray or product that damage the ozone layer.
• Medical equipment.
• Medicines.
• Supplement pills.
• Syrups.
• Suppositories.
• Wheels and tires.
• Vapes and essence’s
• Refrigerators (They require import authorization from the Government Commission of the Ozone Unit Ministry of Environment and Energy)
• Air conditioners (They require import authorization from the Government Commission of the Ozone Unit Ministry of Environment and Energy)
• Wood (Require permission from the Ministry of Agriculture and Livestock)
• Skins and products of animal origin (Require permission from the Ministry of Agriculture and Livestock)
• Veterinary products and accessories (Require permission from the Ministry of Agriculture and Livestock)
• Products for animal use (Require permission from the Ministry of Agriculture and Livestock)
• Coffee beans (Require permission from the Ministry of Agriculture and Livestock)
• Seeds (Require permission from the Ministry of Agriculture and Livestock)
• Plants (Require permission from the Ministry of Agriculture and Livestock)
• Products and accessories for agriculture (Require permission from the Ministry of Agriculture and Livestock)
• Dairy products (Require permission from the Ministry of Agriculture and Livestock)
• Flour (Require permission from the Ministry of Agriculture and Livestock)

International shipping:

We have international shipping services, if you wat to calculate the price of the package and shipping you can go to our calculator service (link)

Our shipping countries:

• United States
• Panama
• Dominican Republic
• Guatemala
• Venezuela
• Chile
• Colombia
• Spain
• the rest of the European Community

Restricted items of every country:

Venezuela:

• Gas masks
• Bulletproof personal protection vests.
• Air gun, paint or air ammunition and everything related to ammunition.
• Zip lines or «chinas” of any kind.
• Pepper spray.
• Mallet.
• Electroshock weapon.
• Airsoft guns
• Bearing balls.
• Marbles.
• Articles containing gas or compressed air.
• Knives of any type and class (including Machetes and axes).
• Police batons (Rolos).
• Protective sporting goods.
• Camouflage items.
• Helmets of any kind.
• Chest protectors (Pecheras).
• Protective gloves.
• Golf balls
• Baseballs.
• Baseball bats.
• Protective face masks.
• Elbow and knee pads.
• Pornographic material.
• Narcotic or psychotropic substances.
• Knives.
• Live or dead animals.
• Securities, cash, traveler’s checks.
• Liquid or dangerous chemical products.
• Hallucinogenic products.
• And any product whose transfer may involve contraband.

Colombia:

• Manure and fertilizers
• Liqueur
• Aerosol sprays
• Lotteries
• Alcohol
• Used machinery
• pornographic material
• Dangerous material
• Live or dead animals
• Non-prescription drugs in quantities greater than personal consumption
• Weapons and ammunition
• Batteries containing chemicals
• Jewels; Gold, Silver, Platinum
• Pressure containers
• Sprays or deodorants
• Skins or items in skins
• Floors
• Perimeter security elements
• Gunpowder and explosives
• Military clothing
• Hallucinogenic products
• liquid chemicals
• Fire Extinguishers, Matches, Radioactive or Fireworks
• Tear or pepper gas
• Gasoline or gas
• Tobacco and Cigarettes
• Gas tools
• Textiles (except samples)
• Securities, cash or traveler’s checks

Dominican Republic:

• Money orders, travel checks and cash
• Air bag
• Perishable items
• Live animals and/or animal skins
• spray products
• CO2
• Seeds, plants and wood
• Explosives, fuels and corrosives
• Firearms, bullets and/or ammunition
• Drugs and narcotics
• Any item whose first ingredient is alcohol
• Fireworks and gunpowder
• Gas, tear gas and pepper spray
• Lighters and/or matches
• Batteries containing chemicals
• Poison
• Pressure containers
• Gas powered tools
• Passports
• Pornographic material

Chile:

• Used and retreaded tires
• Asbestos in any of its forms
• Pornography and lewd content
• Toxic or radioactive industrial waste
• Flammable items
• Psychotropic and narcotic substances (including Cannabis Sativa, whether medicinal or not)
• Aerosol sprays
• Perfumes containing alcohol
• Batteries
• Banknotes and coins with current circulation
• Goods that are dangerous for animals, agriculture or human health (for example, some pesticides for agricultural use, toys and articles for children’s use that contain toluene, adhesives made from volatile solvents), which are prohibited by Decree of the Ministry of Health, the Ministry of Agriculture and other State agencies.
• Other goods, which according to current legislation, are prohibited from importing.

Goods that require visas, certifications or approval of Chilean Public Organizations

• Firearms, ammunition, explosives and chemical, flammable and suffocating substances (Competent Body: General Directorate of National Mobilization)
• Written or audiovisual material related to martial arts intended for teaching, without any limitation, regardless of the person, establishment or entity that carries out the operation. (Competent Body: General Directorate of National Mobilization)
• Alcohols, alcoholic beverages and vinegars (Competent Body: Agricultural and Livestock Service)
• Animals, products, by-products and offal of animal or vegetable origin (Competent Body: Agricultural and Livestock Service)
• Fertilizers and pesticides (Competent Body: Agricultural and Livestock Service)
• Food products or by-products of animal or vegetable origin Competent Body: Agricultural and Livestock Service)
• Food products of any kind (Competent Body: SEREMI of Health)
• Firearms, ammunition, explosives and chemical, flammable and suffocating substances (Competent Body: General Directorate of National Mobilization)
• Written or audiovisual material related to martial arts intended for teaching, without any limitation, regardless of the person, establishment or entity that carries out the operation. (Competent Body: General Directorate of National Mobilization)
• Alcohols, alcoholic beverages and vinegars (Competent Body: Agricultural and Livestock Service)
• Animals, products, by-products and offal of animal or vegetable origin (Competent Body: Agricultural and Livestock Service)
• Fertilizers and pesticides (Competent Body: Agricultural and Livestock Service)
• Food products or by-products of animal or vegetable origin Competent Body: Agricultural and Livestock Service)
• Food products of any kind (Competent Body: SEREMI of Health)

PanamA:

• Manure and fertilizers
• Medicines
• Passports (original), Identity Card (original)
• Credit Cards, Checks,
• Cash.
• Liquor, Tobacco and Cigarettes
• Aerosol sprays
• Food (in any presentation)
• Pornographic material
• Dangerous material
• Live or dead animals
• Non-prescription drugs in quantities greater than personal consumption
• Weapons and ammunition
• Batteries containing chemicals
• Jewels; Gold, Silver, Platinum
• Pressure containers
• Sprays or deodorants
• Skins or items in skins
• Floors
• Perimeter security elements, Gunpowder and explosives
• Military clothing
• Hallucinogenic products
• Liquid chemicals
• Fire Extinguishers, Matches, Radioactive or Fireworks
• Tear or pepper gas
• Gas tools
• Securities, cash or traveler’s checks

Guatemala:

• Narcotic drugs or psychotropic substances.
• Firearms or white weapons.
• Jewelry (Diamonds, Gold).
• Explosive materials. Flammable Aerosols.
• Cosmetics, toiletries and fragrances, Perfumes, Aerosols, Shampoo, Keratin, Hair ampoule
• Tobacco (cigars)
• All kinds of food
• Alcoholic Beverages (Wine, Rum)
• Cash – Credit Cards – Checks, securities, cash, traveler’s checks.
• Original IDs or Passports.
• All kinds of fire extinguishers in any form and/or presentation.
• All kinds of infectious substances or materials.
• Laboratory experimental specimens.
• Viral organisms and cultures of infectious bacteria.
• All types of cylinders with gases and compressed air.
• Live or dead animals.
• Corrosive and flammable liquids and solids, poisons, fatty materials and coloring powders.
• Elements of radioactive material of any nature.
• Foods.
• Medicines.
• Bottles (full or empty).
• Seeds.
• Floors.
• Military clothing.
• Securities, cash, traveler’s checks.
• Poisons.
• Hallucinogenic products.
• Perimeter security elements (surveillance cameras, closed circuit TV)
• Bitcoin machines

Spain:

• Live animals
• Stuffed animals (trophies), animal parts such as ivory, shark fin, animal remains or animal products not intended for human consumption and prohibited by CITES. Articles prohibited by Conventions and/or local laws
• Human remains or ashes
• Precious metals (in bars, ingots, etc.)
• Legal tender money (bills or coins)
• Loose precious or semi-precious stones
• Weapons, ammunition, explosives and explosion mechanisms
• Illegal items such as counterfeits* or narcotics
• Antiques (that can break or fragile)
• Asbestos
• Raw metal
• Coins
• Skins
• Hazardous or combustible material (according to IATA regulations)
• Jewelry, metals or precious stones
• Narcotic products (illegal)
• Cosmetics
• Foods
• Medicines
• Seeds and plants
• Drugs (including tobacco)
• Gaming devices
• Imitation and piracy
• Melatonin
• Deck of cards
• Pornography
• Shark cartilage

USA:

• Foods
• Medicines
• Creams or articles for human consumption
• Items without patent or imitations
• Cash.
• Jewels
• Credit cards
• Passports or their derivatives
• Flammable liquids
• Pornographic material
• Poison
• Weapons
• War toys
• Military clothing
• Seeds or plants
• Live or dead animals
• Fur or fur articles
• Elaborate meal
• Oils

Europe:

• Alcoholic drinks
• Items of exceptional value (for example, works of art, collections, antiques, precious stones, gold and silver)
• Dangerous Goods/Harmful Materials
• Firearms, ammunition, explosives and blasting mechanisms
• Leather and leather products
• Ivory products
• Animals: Live or stuffed (Trophies) animal parts such as ivory, shark fin, animal remains or animal products not intended for human consumption and prohibited by CITES. Articles prohibited by Conventions and/or local laws.
• Money and negotiable securities
• Perishable goods: In order to prevent the introduction of infectious animal diseases into the European Union, the introduction of food and drink is prohibited.
• Pornographic material
• Seeds, plants and vegetables: In order to protect plant products, the importation of seeds, plants, fruits, vegetables and flowers from other countries is subject to phytosanitary control and must have the corresponding certificate.
• Extraordinary Value Stamps
• Tobacco and tobacco derivatives
• Unaccompanied baggage
• Toys
• Health, cosmetic and hygiene products: the import/export of health, cosmetic or hygiene products is subject to the issuance of the corresponding certificate by the Spanish Agency for Medicines and Health Products (AEMPS).
• Medicines: the import and/or export of medicines can only be carried out by laboratories and distribution entities that comply with the legally established requirements. Therefore, shipments of postal packages with medicines by individuals or companies other than the above are not allowed.
• Goods that violate industrial and/or intellectual property rights: The import and export of goods that violate industrial and/or intellectual property rights is prohibited, therefore, if detected during a customs control, they will be retained) Illegal items such as counterfeits or narcotics)
• Human remains or ashes.
• Raw metal
• Jewels
• Asbestos
• Hazardous materials (according to IATA regulations)
• Melatonin
• Deck of cards
• Pornography
• Shark cartilage
• Items with Alkaline batteries: Yes, they can in small sizes and they should NOT be connected to any device to avoid short circuits. In addition, they must be labeled with UN2795.
• Items with Lithium batteries: Yes, packages with equipment containing less than 2 batteries or 4 cells are allowed. For example: A package containing a laptop computer can have 1 lithium ion battery and 2 small metal button cells installed. lithium. Defective, damaged or recalled batteries are not accepted.